widgeteerHappy customers rarely think to leave a review. Unhappy ones always do. This feedback form fixes the balance. After a job, customers rate you from one to five stars. Give you four or five and they get a button straight to your Google reviews page while they are still smiling. Give you three or less and they are asked what went wrong, and that comes to you, not to the internet.
How it works
- Step one: a five star rating, nothing else to think about
- Four or five stars: a thank you and a “Leave a Google review” button
- Three stars or fewer: a “what went wrong?” box that only you see
- An optional name field, so you know who to call back
- Every answer is emailed to you, pinged to Telegram, added to Airtable, or sent to Zapier, Make and a growing list of other tools
What you can change
- Your Google review link and the words around the button
- The questions, the step names and every message
- Over 30 colour schemes to match your brand
Fix problems before they become reviews
A customer who gets a call back the same day after a three star rating often ends up a fan. The form gives you that chance, and it keeps a record of every job’s score.
One tool, not a reviews app plus a forms app
Review tools tend to do reviews and nothing else. Widgeteer builds this feedback form, then the reviews wall that shows off the good ones, your FAQ, your booking form and anything else you describe, from one account. It works on WordPress, Shopify, Wix, Squarespace or any site that takes an embed code.
