widgeteerEvery question you answer on the phone is one you could have answered on your website. This FAQ widget puts them all in one place, grouped into topics, with a search box at the top so people find the answer in seconds. This example is set up for a plumber, with topics for pricing, emergencies and bookings.
How it works
- A search box that filters the questions as you type
- Questions grouped under topic headings, so a long FAQ still feels short
- Each answer opens and closes with a tap
- A “Still need help?” box with buttons to call you or book an appointment
- A friendly message when nothing matches, so nobody hits a dead end
Good for SEO too
Your FAQ answers the exact questions people type into Google: “how much is a call-out fee”, “do you do emergencies at night”. Put those answers on your site in plain words and you give search engines something useful to show.
Why not a help desk like Zendesk?
Zendesk is a full customer support platform, with tickets, agents and a help centre on top. If all you need is the help centre bit on your own website, this does it. And it is one of many. Widgeteer builds this FAQ, then your booking form, your quote calculator, your opening hours and anything else you describe, from one account. It works on WordPress, Shopify, Wix, Squarespace or any site that takes an embed code.
